A2Dominion: Applying Lean to Joint Ventures in Housing

When Lean Thinking is first introduced into an organisation, those with limited exposure to it sometimes see it as a method of improving and managing isolated processes at a tactical level. However, the more experience and exposure that people have, particularly at a senior level, the more they appreciate that substantial improvements in service delivery; quality and cost can be achieved when Lean innovation is applied more strategically.

Royal Voluntary Service: Developing a Performance Framework

Working on a pro-bono basis with the Royal Voluntary Service, we helped them develop a performance framework with measures to enable a good understanding of how the organisation is performing and to enable staff to take responsibility for performance on a local level. Each team received training on Information Centres and Lean Foundation.