CRIMINAL JUSTICE CENTRAL GOVERNMENT FINANCIAL SERVICES HEALTHCARE LOCAL AUTHORITIES MANUFACTURING MEDIA & TECHNOLOGY

CENTRAL GOVERNMENT

Central Government is faced with significant pressure for change at a time when budgets have never been more stretched. In addition to a greater focus on front line service delivery and more commissioning of work all departments having to live within much tighter budget settlements within the Spending Review period 2007 to 2011.

Our clients are at the forefront of this responding to this challenge. Clients such as:

  • The Ministry of Justice with whom we are working on a wide range of improvement projects from capability reviews to classic process improvement to strategic support for the radical changes within the sector.
  • The Department for Work and Pensions, with whom we are working to implement one of the largest improvement programmes in  the Public Sector as part of The Lean Partnership. 
  • Borders and Immigration Agency, where we’ve used lean techniques to streamline complex immigration processes.

 

SECTOR CHALLENGES...

 


We need to improve the quality of service to customers.
Mind the Gap

We need to improve our support and back-office processes.
Improving Front & Back Office Processes

My organisation is restructuring again and we need to get it right this time!
A New Era - A New Structure

SECTOR CASE STUDIES...

CASE STUDIES (2)


TITLE: Kaizen Blitz in the Borders & Immigration Agency
CLIENT: Borders & Immigration Agency
SERVICE: Lean & Six Sigma
TITLE: Mapping Learning Pathways
CLIENT: Yorkshire & Humberside LSC
SERVICE: Process Management