LOCAL AUTHORITIES

As the development of the new CAA performance framework continues, you know the need to meet demanding efficiency targets while meeting the demands and engaging local people through effective service delivery will be key.

Our clients know that it's times like this that you have to focus on the stuff you know won't change…

• Clients like the London Borough of Tower Hamlets who are streamlining theprocesseswhich reduce anti-social behaviour
• Clients like Warwickshire County Council who know they have to align planning andperformance management,whatever the future brings
• Clients like Northumberland County Council's Community and Environmental Services Department, who've faced every change thrown at them bycreating a cultureand capacity for managing continuous improvement

Our clients know that it is possible to work in partnership with consultants who bring a true understanding of change and improvement, without "preset" solutions.

SECTOR CASE STUDIES...

CASE STUDIES (9)

	TITLE: Tackling Budget Cuts & Improving the Customer Experience CLIENT: Hillingdon Homes SERVICE: Lean & Six Sigma
	TITLE: Preparing for CAA CLIENT: Lincolnshire County Council SERVICE: Performance Management
	TITLE: Safeguarding Children CLIENT: Cumbria CJB SERVICE: Process Management
	TITLE: Reviewing & Improving Print Room Processes CLIENT: Elmbridge Borough Council SERVICE: Process Improvement
	TITLE: Redesigning the ASBO process CLIENT: Tower Hamlets SERVICE: Process Improvement
	TITLE: SMART Planning CLIENT: Warwickshire County Council SERVICE: Performance Management
	TITLE: Accelerating Improvement CLIENT: Northumberland County Council SERVICE: Excellence
	TITLE: Projects made simple CLIENT: A Local Authority SERVICE: Project Management