CRIMINAL JUSTICE CENTRAL GOVERNMENT FINANCIAL SERVICES HEALTHCARE LOCAL AUTHORITIES MANUFACTURING MEDIA & TECHNOLOGY HOUSING ASSOCIATIONS

LOCAL AUTHORITIES

As the development of the new CAA performance framework continues, you know the need to meet demanding efficiency targets while meeting the demands and engaging local people through effective service delivery will be key.

Our clients know that it's times like this that you have to focus on the stuff you know won't change…

  • Clients like the London Borough of Tower Hamlets who are streamlining theprocesseswhich reduce anti-social behaviour
  • Clients like Warwickshire County Council who know they have to align planning andperformance management,whatever the future brings
  • Clients like Northumberland County Council's Community and Environmental Services Department, who've faced every change thrown at them bycreating a cultureand capacity for managing continuous improvement

Our clients know that it is possible to work in partnership with consultants who bring a true understanding of change and improvement, without "preset" solutions.

SECTOR CHALLENGES...

 


How can we get better at meeting customer demands?
Getting fit for Customer Demand

How do we get better at balancing national priorities with local needs, ensuring improved community satisfaction is just as important as meeting national targets?
National Targets vs. local Priorities

How can we improve outcomes for children and young people in our region?
Safeguarding Children

How can we manage all of our stakeholders?
Managing Your Stakeholders

How can I engage my senior managers in a change programme?
Engaging Senior Managers in Change

SECTOR CASE STUDIES...

CASE STUDIES (9)


TITLE: Tackling Budget Cuts & Improving the Customer Experience
CLIENT: Hillingdon Homes
SERVICE: Lean & Six Sigma
TITLE: Preparing for CAA
CLIENT: Lincolnshire County Council
SERVICE: Performance Management
TITLE: Safeguarding Children
CLIENT: Cumbria CJB
SERVICE: Process Management
TITLE: Reviewing & Improving Print Room Processes
CLIENT: Elmbridge Borough Council
SERVICE: Process Improvement
TITLE: Redesigning the ASBO process
CLIENT: Tower Hamlets
SERVICE: Process Improvement
TITLE: SMART Planning
CLIENT: Warwickshire County Council
SERVICE: Performance Management
TITLE: Accelerating Improvement
CLIENT: Northumberland County Council
SERVICE: Excellence
TITLE: Projects made simple
CLIENT: A Local Authority
SERVICE: Project Management