CRIMINAL JUSTICE CENTRAL GOVERNMENT FINANCIAL SERVICES HEALTHCARE LOCAL AUTHORITIES MANUFACTURING MEDIA & TECHNOLOGY

MANUFACTURING

The pressure on the UK Manufacturing sector to reduce costs and at the same time improve service and quality continues unabated.

  • Our clients are meeting that challenge and increasing turnover and profits by improving the quality of their products, processes and service through the application of techniques such asLean and Six Sigma

  • We don’t just understand the technical tools, we are also masters in the management of the people and organisational aspects of change

  • We work with them to develop an effective improvement process that delivers sustainable performance improvement.

  • This is done through the involvement of all levels of staff in the delivery of improvement and the creation of a team of skilled change agents that will continue to drive change long after the consultants have gone.

SECTOR CHALLENGES...

 


We need to achieve a step change in Performance.
Lean Flow Approach

We need to apply World Class project management techniques.
A learning solution to support project management

We need a customer service function that can really deliver value add to our customers.
Improving the Call Centre Process

We need to drive out waste, errors and rework.
Cost of Quality - The forgotten tool

SECTOR CASE STUDIES...

CASE STUDIES (3)


TITLE: Lean Flow Approach
CLIENT: Gurit (SP Systems)
SERVICE: Lean & Six Sigma
TITLE: Embedding Lean Improvement with 5S
CLIENT: Gurit (SP Systems)
SERVICE: Lean & Six Sigma
TITLE: Improving the Call Centre Process
CLIENT: Hoya Lens Co.
SERVICE: Process Improvement