LEAN CHANGE MANAGEMENT PERFORMANCE MANAGEMENT PROCESS IMPROVEMENT PROJECT MANAGEMENT

PROCESS MANAGEMENT

Most organisations are designed in a way that encourages functional "silos". All your staff are doing what they must think is the right thing to do, but overall performance is not improving at the rate you need it to. Without an effective understanding of process management, and a clear plan to implement it, many managers will be making many changes without any overall view of how these individual changes affect your key end-to-end processes.

Ultimately, customers don't care about your internal functions but they do see when a process breaks down because:

  • No one is managing the process
  • Everyone is optimising their own functional performance
  • The system isn't allowing your staff to deliver great performance

 

SERVICE CASE STUDIES...

CASE STUDIES (10)


TITLE: Mapping Learning Pathways
CLIENT: Yorkshire & Humberside LSC
SERVICE: Process Management
TITLE: London Probation Area: Approved Premises
CLIENT: London Probation Area
SERVICE: Process Management
TITLE: Simple, Speedy, Summary Justice
CLIENT: Cumbria CJB
SERVICE: Process Management
TITLE: Activity Costing
CLIENT: National Probation Service
SERVICE: Process Management
TITLE: Cracked and Ineffective Trials
CLIENT: North Yorkshire CJB
SERVICE: Process Management
TITLE: Process Management Fast Track
CLIENT: Generic
SERVICE: Process Management
TITLE: Embedding Risk Management
CLIENT: Cumbria Probation Service
SERVICE: Process Management
TITLE: Good Governance in a Healthcare Partnership
CLIENT: West Hull PCT
SERVICE: Performance Management
TITLE: Ensuring good governance in a CJ partnership
CLIENT: Eastern Probation Region
SERVICE: Performance Management
TITLE: An evidence based approach
CLIENT: West Yorkshire Probation
SERVICE: Process Improvement

SERVICE RELATED ARTICLES...

ARTICLES (8)


TITLE: What is Business Process Management?
CLIENT: Generic
SERVICE: Process Management
TITLE: Outputs and Outcomes - Are they different?
CLIENT: Generic
SERVICE: Process Management
TITLE: I'm a Process Owner, what do I do?
CLIENT: Generic
SERVICE: Process Management
TITLE: Applying Process Management in HR
CLIENT: Generic
SERVICE: Process Management
TITLE: Process Map or Flowchart - What's the difference?
CLIENT: Generic
SERVICE: Process Management
TITLE: Identifying key process measures
CLIENT: Generic
SERVICE: Process Management
TITLE: Our approach to Process Measurement
CLIENT: Generic
SERVICE: Process Management
TITLE: Unit Costing
CLIENT: Generic
SERVICE: Process Management