Articles

The latest news articles, and archives to previous articles, are found here. They are crafted from our extensive knowledge of working in the public, not-for-profit and charity sectors.

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What return on investment can reviewing your services bring to your organisation?

The impact of Universal Credit on rent arrears

Business Process Improvement

Process Hierarchy

Multi-Agency Teams – The Challenges for Improving Processes

The Challenges of Being An Internal Continuous Improvement Manager

Implementing Lean Across Diverse & Dispersed Organisations

The Essential Nature of Capturing Benefits in Lean Programmes

Gift Aid: The benefits of running a Gift Aid processing improvement project

Self-Inflicted Targets

Housing Associations – The Challenges of Development

Kano Model Analysis

HOW TO CIRCUMVENT MURPHY’S LAW

Overhaul of Charity Governance Code

Implementing Self Service

Merciless Measurement in Policing

Building internal change capability through Lean Champions

Parkinson’s Law & The Importance of Cashing Your Benefits

Merciless Measurement in Charities

Using Lean to Help Ensure Effective Housing Association Mergers

What do you look at in a full Lean Diagnostic?

Eliminating your backlog

Employee turnover and organisation resilience

Managing your electronic working environment through 5S

Outputs and Outcomes – Are they different?

Are your Measures managing you?

Appraisal or Reprisal

Engaging People in a Change Programme

Understanding the Customer Experience

Can your back office keep the promises made by your digital strategy?

You can’t train it in!

Managing Stakeholders in a Lean Transformation

Value Stream Mapping

Overall Effectiveness: fundamental measurement

Process Confirmation

Master Schedules

Lean Programme: why it’s never the right time

Lean Thinking – It’s an experience

Creating discomfort not pain

“Ad Esse have been extremely professional and enthusiastic in their support. We have found the tools and techniques a fantastic way of engaging staff and making us think about how we can take the next step in our continuous improvement journey.”

Sandra Wilson

Spectrum Housing Group

“I have been amazed by the commitment of our teams and that is as a direct result of the way in which Ad Esse supported us in taking this forward.”

Sally Rivers

Royal Voluntary Service

“Ad Esse have been working with the Trust over the last year, and their approach has resulted in significant savings, better inter-team working and more efficient processes.”

Kate Russell

Vale of Aylesbury Housing Trust

“We have been delighted with the work Ad Esse have helped us to improve the processes we use in our Nursing Service. The Lean diagnostic, which involved lots of our staff, is a fantastic starting point to help us care for as many people as possible.”

Dr Jane Collins

Marie Curie

“Implementing a full Lean programme with Ad Esse support was one of the best decisions A2Dominion ever made.”

Darrell Mercer

A2Dominion

“The Ad Esse team have helped us to think differently about how we do things at Kidney Research UK. Now we are starting to act differently and to deliver differently. The ripples of positive impact are felt every day across all areas of our work. Sometimes in small and almost unnoticeable ways, and sometimes in very obvious and significant ways.”

Sandra Currie

Kidney Research UK