How to facilitate performance improvement

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A guide to Rapid Improvement Workshops (RIWs)

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Watch: Benefits capture and baselining

A process map vs value stream maps cheat sheet by Ad Esse

Download: Process Map vs VSM Cheat Sheet

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Download: Lean Coffee Guide

A Rapid Improvement Workshop cheat sheet by Ad Esse

Download: Rapid Improvement Workshops (RIWs) guide

A SIPOC cheat sheet by Ad Esse

Download: SIPOC Cheat Sheet

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Business process improvement

Facilitating Lean coffee guide by Ad Esse

Download: Facilitating Lean Coffee Guide

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Watch: Scoping and objectives setting

A SIPOC chart template by Ad Esse

Download: SIPOC Chart Template

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Multi-agency improvements: serving several masters