Improvement efforts feel like whack-a-mole?

Do you have lots of problems to resolve and people pulling you in different directions? It’s frustrating when your improvement efforts feel disjointed, or like a game of whack-a-mole, and you’re struggling to get anywhere quickly. There are no winners in this scenario; your unhappy workforce struggle to deliver services that satisfy your disappointed customers, wasting endless time, money and resources.

It’s time to put down the mallet.  

Instead of haphazardly basing your improvement priorities on whoever shouts the loudest, you need to follow a clear pathway of change and improvement. Here's how you do that:

"Lack of direction, not lack of time, is the problem. We all have twenty-four hour days." (Zig Zagler)

Our model below outlines proven high-level stages for successfully delivering improvement initiatives that are fully aligned with each other. It is critical you have each of these stages in place before embarking on disparate projects that will simply consume cost and resources and ultimately deliver little benefits.