Improving repairs performance

Repairs performance is under more scrutiny than ever - from customers, Boards, and the Regulator. Yet most providers don’t have a clear, holistic view of how their repairs service is actually performing.

So, we’ve created a Repairs Performance & Value for Money Assessment, built on our two decades of improving repairs services in social housing. Our Repairs Excellence Model, covers all nine pillars of repairs success (shown right).

Our assessment gives you:

  • A full view of strengths and risk areas, across all nine areas of our excellence model

  • Practical, actionable recommendations

  • Insight into wasted cost and failure demand

  • A clear line of sight to Value for Money

Our clients are using the assessment for many reasons, including:

  • To prepare for regulatory assurance

  • To strengthen reporting

  • To support repairs service transformation

  • To build investment cases

If you’d like access, including a walkthrough of your results with one of our consultants, email us on hello@ad-esse.com and we will get you booked in.