Our next event is on the 18th September 2019.
We offer open Lean seminars to raise awareness of Lean as an improvement tool. These sessions are open and free to all UK Public sector, not-for-profit and charitable organisations.
Lean Thinking is accepted as probably the best way of creating the cultural and process improvements needed for the challenging times that we are facing today, allowing organisations to improve service quality and reduce costs at the same time.
Reduced and stretched funding is forcing public sector, not-for-profit and charitable organisations to reconsider which services they will provide, and how best to deliver them.
Our open Lean seminars cover how to achieve permanent and continuous improvement in performance and how to avoid the all too common story of a succession of service reviews that promise so much but then fail to deliver in the long term.
Why should you come to an open Lean seminar?
"Paul from a housing association came to an open Lean seminar as they had a problem with their repairs; specifically the number of calls coming into the contact centre. The number of requests was increasing, along with the number of complaints. When shown the demand/capacity model at the event he had the realisation that this was exactly the situation that applied to them. He was confident we recognised their problems and could apply tried and tested tools that would help solve them. Following the seminar, Ad Esse ran the repairs improvement programme for the organisation, reducing the backlog of repairs from 14,000 to under 200 in just 6 months."
The content is tailored depending on the profile of attendees. It will typically include:
Overview of Lean concepts
Using different Lean tools
What is a Lean programme?
Developing internal capability
Q & A session with a Lean expert
“Eye-opening. Really enjoyed and saw the benefits of the Push vs Pull lesson with the paper planes. Also enjoyed the concept of Merciless Measurement and the structure of Lean Champions.”
“The knowledge about applying the principles to Housing was really useful and has whetted my appetite.”
“Very useful background to Lean and triggered some thoughts on its application in my role – thanks.”
“The challenge now is to get buy-in from Directors to think in ‘Lean’ and lead the culture change required.”